For facial & med spas

The calm behind every great spa.

Bookings, the front desk, payments, packages and every client text, in one system built for facial and med spas.

Example · Tuesday, 11:04 pm

Hi! Do you have anything Thursday after work for a hydrating facial?

Hi Maya — yes. Thursday at 5:30 or 6:15 with Daniela. Which works better?

6:15 please

You're booked: Hydrating Facial, Thursday 6:15 pm with Daniela. We'll text a reminder the day before.

Answered by the concierge · added to the calendar

The product

Everything your spa runs on.

One system from the first text to the fifth visit. Nothing to stitch together.

Online booking and your website

Your spa gets its own website and booking page on day one, in your name, with your services and prices.

The front desk

Today's schedule, check-ins and each client's history and notes, on one calm screen your team can run without training.

Checkout and payments

Take card payments, send a payment link by text, and split a sale between providers so commission is right the first time.

Packages and memberships

Sell a series once and every visit draws it down on its own. Clients always know what they have left.

The concierge

Answers client texts day and night, books the appointment, and hands the conversation to your team whenever a person should take it.

Follow-ups that run themselves

Reminders before every visit, a review request after, and a note to the clients who haven't been back in a while.

A day with Lumière OS

Your front desk, finally quiet.

8:45 am

The day's schedule is ready, with every client's notes and package balance beside their name.

11:20 am

A client checks out. Her package drops to three sessions left, and she rebooks before she reaches the door.

4:00 pm

Tomorrow's reminders go out on their own. Nobody on your team had to remember.

11:04 pm

A new client texts about a facial. The concierge answers, books her for Thursday, and the appointment is on the calendar when you open in the morning.

Built inside a working spa, not a software office.

Lumière OS runs Royal Bee, a facial spa in Chula Vista, California, every day. Each feature was shaped at its front desk before it reached anyone else.

See it run on a real day.

A 30-minute walkthrough with your services, your schedule and your questions.

Book a demo